Jobs

The Facilities Staff position is an hourly, part-time position reporting to the Shift Supervisor and Director of Facility Operations.  The primary responsibility is to ensure the daily operations of The Cloisters, Top of the World Observation Level, School 33, and Bromo Seltzer Arts Tower as managed by the Baltimore Office of Promotion & the Arts.  Duties and responsibilities include, but are not limited to:

• Familiarize yourself with the property and history of The Cloisters, Top of the World Observation Level, School 33, and Bromo Seltzer Arts Tower (hereon stated as facility)
• Perform opening and/or closing functions of the scheduled facility
• Inspect the facility to ensure all operations are in order
• Interact with visitors and provide orientation to the facility and Baltimore (as applicable)
• Ensure, to the best of your ability, that all guests have a favorable experience
• Ensure all exhibits and brochures/displays are orderly and appropriately stocked
• Perform all cash register and credit card functions
• Maintain proper cash handling procedures as outlined by BOPA
• Assist with set-up and/or breakdown for Special Events
• Maintain cleanliness of the facility during Special Events
• Perform other duties as assigned

Other Duties as Assigned:

• Occasional light cleaning and property maintenance (as needed)
• Participate in staff support during BOPA events and festivals
   

Minimum Qualifications: 

• HS Diploma or greater
• Professionalism, friendliness and trustworthiness a must; be a true team player
• Excellent interpersonal and communications skills
• Demonstrate a proficiency in working with the public
• Prior customer service and excitement for the facilities is a plus
• Willing and available to work at least 12 hours per week, weekends

Compensation & Benefits: 

• Hourly pay rate based on experience
• Parking or Monthly Transit Pass (upon availability)
• Prorated Sick Leave accrual pursuant to the MD Sick and Safe Law

Application Process: 

Submit cover letter and resume (with applicant’s name and job title in the subject line) as one PDF document to: humanresources@promotionandarts.org. No phone calls accepted.  

The Baltimore Office of Promotion & The Arts, Inc. is an Equal Opportunity Employer.  We strive to mirror the rich diversity of Baltimore City in our staffing and programming while emphasizing cultural equity.  Cultural equity embodies the values, policies, and practices that ensure that all people-including but not limited to those who have been historically underrepresented based on race/ethnicity, age, ability, sexual orientation, gender, socioeconomic status, geography, citizenship status, or religion-are represented in the development of arts policy; the support of artists; the nurturing of accessible, thriving venues for expression; and the fair distribution of programmatic, financial, and informational resources. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Volunteer Gallery Guides provide superior front line service to all visitors by warmly greeting and welcoming them to the facility and providing information and orientation on exhibitions displayed throughout the building.

Volunteer Gallery Guides come from all walks of life and have one similar trait: an interest in Baltimore’s contemporary art scene, and an enthusiasm for sharing the work of emerging and professional artists.

DUTIES AND RESPONSIBILITIES

• Greet Visitors upon entry to our facility
• Provide 5-10 minute general information on current exhibitions and programs to visitors as they arrive and inquire.
• Encourage visitors to provide feedback by signing our guest books
• Help monitor general condition of facility and alert supervisor on duty to any problems
   

BENEFITS

• Smiles and thanks from people traveling from all over the world
• Free parking while on site
• Increased knowledge of Baltimore’s contemporary art community
   

SCHEDULES 

Volunteer Gallery Guides are scheduled for 4-hour periods during Bromo and TOP of the World weekend operating hours. The hours are as follows:

Saturday, 12:00–4:00 p.m.                      

REQUIREMENTS

Must be 18 years or older (will consider students between the ages of 16 to 18 seeking community service hours).
Must speak English, Spanish a plus.

TO APPLY     

To apply to become a Volunteer Gallery Guide contact Kirk Shannon Butts at Ksbutts@promotionandarts.org.